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This is a message to all potential new Amazon FBA sellers - do not sell on Amazon FBA unless you've read through ALL their policies in detail.

As a new seller, I've had an extremely negative experience selling here with many surprises, and I ended up being charged over $3,100. Some of these surprises come from policies that are hidden and you won't know, until it's too late.

With a failing business (from the ridiculous FBA fees that are charged just for storage), I decided to stop selling on Amazon FBA. With this, I was given an option to stop Amazon FBA and have the items returned to me. In this return process, I tried to look to see if I would be charged for this - nothing was to be found during this process. Amazon ends up charging me over $3,100 for the FBA removals. If you didn't search for their policy using the exact search terms of "FBA removal order fee" then you'd also be unaware of this policy, and subsequently charged.

Getting in touch with Amazon support has been horrible. My feeling is that this is intentional, making the process of contacting an actual person difficult while they have their support team offshore. I have a couple of email responses from members of their "leadership team" (Amala S. and Kurt L.) who both give me a copy and paste exact same response. No real help there, unsympathetic, while treating you just as another number.

From what I've experienced, I wouldn't doubt many others feel the same. If you have experienced something similar, I would encourage posting here and discussing, in order to help and save others the headache and financial hardship. This has left an extremely negative experience with Amazon as a whole, and this is my genuine warning to all potential Amazon sellers.

We are having a lot of our listings removed due to being mistaken for "children's jewelry". All of our jewelry is for adults. Here is the tricky part. Our business name and thus our brand has the word "Girl" in it. Amazon puts our brand name in the forefront of our product titles. We cannot remove it. These listings are being deactivated.

I have appealed all of them stating this, some get reinstated, but some do not. Some of the items are identical except for colors and part of Parent/Child listings so why some get reinstated and some do not, I have no idea. Except, I have noticed that it is one particular representative that always denies our appeals.

Could a mod please look into this for us? We cannot simply change our trademarked business name. Here are some of our cases:

ID 16674633731

ID 16674787441

ID 16674637711

ID 16674559791

ID 16674679051

ID 16674509141

ID 16674558651

ID 16674678981

ID 16674537541

Is there a way to get an exemption from being flagged as children's jewelry because our Business Name/Brand has the word "Girl"?

Is there anyone can help? Our chirstmas tree asin: B0DGLW1XG8 is blocked due to string lights compliance policy. We submitted compliance documents on Oct, 31, 2024. It's still under review now and we are going to miss the peak selling time of this year. We contact seller support and they continue sending repeated template messages to let us wait. Anyone can help to expedite the review process?

Hello sir

My account is blocked due to suspected linked account. Said account is not in my ownership nor any of my partnership. I used an other friends account for getting payments as my account was in progress of creation. I now updated account.please activate my account. If there is any other link please let me know . If you can tell me what's link so that I can please activate my account. Thanks

I am looking for someone to help run my advertising campaigns at a economical level with best results - if anyone interested please contact me

Dear Amazon Seller Support,

I am writing to escalate an ongoing issue that I have been trying to resolve for the past two weeks. Our listing’s brand name has been changed to an unrecognized name, "FQQF," and we have no idea how this happened. Despite opening three cases with both Seller Support and Brand Registry Contact Us, the issue remains unresolved.

The first time I reached out, I was told the issue would be resolved within 3 hours to 7 days. However, after waiting for 10 days, no changes were made. Since then, each new case I’ve opened has been closed, with instructions to go back to the Brand Registry Contact Us page — which, ironically, leads me back to the same place as before, exactly as mentioned in the email replies.

At this point, I am frustrated and unsure what steps to take next. It feels like Amazon is ignoring the problem entirely, and I am unable to get any clear resolution.

Please advise how we can resolve this issue and restore our correct brand name.

Thank you for your attention to this matter.

Case ID related to this issues:

16657340131

16653763961

16580168531

I have an order from a customer who provided a PO Box. The order shows this below the ship by/deliver by box:

These are the shipping services offered (note that clicking "See all" just shows everything UPS, but all USPS is greyed out):

As usual, Seller Support does not understand the issue.

Anyone have a magic fix?

I have a pending case that has been awaiting a response from Seller Support for over 30 days. The case is concerning an issue from July.

Can someone from Amazon please step in and help me resolve my case?

Case ID: 6492896251